- Development/
- Hilton Performance Advantage/
- Hilton Supply Management/
- Our Service Commitment
Helping to create a complete guest experience.
"Bringing Together Supply Solutions" has been our focus from day one. Since then, Hilton Supply Management has been committed to providing the highest quality management approach, products, and service to our hotels, whether it’s for ongoing day-to-day operations, a partial renovation, or a grand opening.
Our Service Commitment
Excellent, Value-Based Pricing: Leveraging the scale of the Hilton Worldwide portfolio of brands, we’ve negotiated with hundreds of global and regional suppliers to secure competitive value-based pricing.
Precise Ordering Methods: Hilton Supply Management ensures continuity and security of supply so owners and operators can be confident orders will be filled, and the products delivered will meet or exceed your hotel’s needs.
Supplier Consolidation: Supplier consolidation means there are fewer deliveries, invoices, and checks, leaving more time for team members to attend to guests.
Superior Program Controls: Quality and reliability are maintained through the enforcement of stringent product standards, process controls, supplier audits, supplier management, and ethics standards.
Improved Forecasting: Hilton Supply Management can help hotels to improve forecasting of inventories, costs, and budgets, which makes planning for the future easier.
Global Operations Support: Hilton Supply Management offers worldwide coverage, with support operations located around the world at the national, regional, and local levels.
Extensive Knowledge: Because of our in-depth knowledge of experienced hospitality supply chain, it’s much harder for independent management teams or hotel groups to replicate our formula for success.
Hilton Supply Management Goal
To be the leading provider of hotel supply management resources.
Hilton Supply Management Objective
To provide operations and supply management solutions for our constituency that results in the attainment of their strategic objectives.
Hilton Supply Management Standards
- Ensure continuity and security
- Drive incremental revenue
- Lower costs
- Unmatched scale and reach of spend
- Greater service range than competitors
Contact
For more information on Hilton Supply Management, contact us.
- Tel: +1 888 432 5620
hsm@hilton.com -
Outside the United States:
Tel: +44 207 856 8185
SM.INT@hilton.com
-
Hilton HHonors Worldwide
- Waldorf Astoria Collection Discover a group of unique and extraordinary hotels inspired by New York's legend.
- Conrad Hotels & Resorts The contemporary luxury brand of Hilton Hotels.
- Hilton Hotels With more than 500 hotels & resorts on six continents, Hilton remains the most recognized hotel brand.
- DoubleTree Warm. Comfortable. Friendly. We provide true comfort to today's business and leisure travelers.
- Embassy Suites Hotels Relaxed, upscale environment with over 200 all-suite locations in the US, Canada and Latin America.
- Hilton Garden Inn Sleep Deep, Work Smart, Eat Well, Stay Fit and Treat Yourself with every stay.
- Hampton Hotels Trusted for a good night's rest by value conscious and quality minded travelers.
- Homewood Suites by Hilton Whether you're traveling for a few nights or for a few months, you can Make Yourself at Home®.
- Home2 Suites by Hilton New from the Hilton Hotels, an all-suite brand of extended stay hotels.
- Hilton Grand Vacations Enjoy the benefits of your very own vacation villa, without the hassles of second home ownership.
- Hotel Reservations
- Specials & Packages
- Groups & Meetings
- Customer Service
- Book a Room
- Travel Agents
- Site Map
- 1-800-HILTONS (1-800-445-8667)
- Customer Support
- Privacy Policy
- Site Usage Agreement
- © 2012 Hilton Worldwide