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Helping to create a complete guest experience.
"Bringing Together Supply Solutions" has been our focus from day one. Since then, Hilton Supply Management has been committed to providing the highest quality management approach, products, and service to our hotels, whether it’s for ongoing day-to-day operations, a partial renovation, or a grand opening.
Our Service Commitment
Excellent, Value-Based Pricing: Leveraging the scale of the Hilton Worldwide portfolio of brands, we’ve negotiated with hundreds of global and regional suppliers to secure competitive value-based pricing.
Precise Ordering Methods: Hilton Supply Management ensures continuity and security of supply so owners and operators can be confident orders will be filled, and the products delivered will meet or exceed your hotel’s needs.
Supplier Consolidation: Supplier consolidation means there are fewer deliveries, invoices, and checks, leaving more time for team members to attend to guests.
Superior Program Controls: Quality and reliability are maintained through the enforcement of stringent product standards, process controls, supplier audits, supplier management, and ethics standards.
Improved Forecasting: Hilton Supply Management can help hotels to improve forecasting of inventories, costs, and budgets, which makes planning for the future easier.
Global Operations Support: Hilton Supply Management offers worldwide coverage, with support operations located around the world at the national, regional, and local levels.
Extensive Knowledge: Because of our in-depth knowledge of experienced hospitality supply chain, it’s much harder for independent management teams or hotel groups to replicate our formula for success.
Hilton Supply Management Goal
To be the leading provider of hotel supply management resources.
Hilton Supply Management Objective
To provide operations and supply management solutions for our constituency that results in the attainment of their strategic objectives.