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Leaders in Specialized Revenue Management
Established in 2004, Hilton Worldwide's Revenue Management Consolidated Center (RMCC) was created to support properties in achieving superior market share and profitability. With technology developed specifically for the Hilton Worldwide portfolio, our team analyzes past, current, and future trends to help set price and inventory strategies.
Our Global Reach
The RMCC represents hotels in 35 countries and has 4 global offices (Dallas, London, Dubai and Shanghai). 34% of Hilton Worldwide Properties use the RMCC. In the last two years, 1,000 + hotels have joined the RMCC.
We have generated more than $52 million in market share growth in the last 12 months. That's $1.4 million more than non-RMCC hotels!
We believe every Hilton Worldwide property has unique strengths and challenges. That's why we provide service and cost models tailored to each hotel, reflecting business complexity, size, and market environment. We provide appropriate levels of engagement depending on your needs, ensuring you're fully engaged in decision-making and continue to own revenue performance.
We care about the specific features/ dynamics of your hotel and take learning about the individual characteristics of your hotel seriously. Each hotel is properly profiled, gathering data such as the type of market (e.g. primary, secondary or tertiary), size and meeting space, revenue level, mix of business and current revenue management support structure. Then we provide a brochure that specifically highlights the RMCC Service Model that we feel, through the profiling process, is most appropriate for your hotel.
Our Global Leadership Team
RMCC-Americas Dallas Commercial Services Center RMCCInfo@hilton.com
Europe RMCC Regional Headquarters-Europe firstname.lastname@example.org
RMCC Asia Pacific RMCC Shanghai Office email@example.com
Revenue Management MEA Regional Headquarters - MEA firstname.lastname@example.org