Bringing the Hilton Worldwide experience to life.

At Hilton Worldwide, we see Information Technology as a connection between vision and world-class technology. With our unmatched level of integration, resources, and partnerships, we deliver everything from core reservation and property management systems to high-speed Internet, data security, and in-room entertainment. This ensures that our guests have a better experience and our properties are able to generate increased revenues.

 

Streamline Hotel Operations

Male and female front desk agents working on their computers.

Our properties benefit from IT solutions that help streamline hotel operations. Our unique, totally integrated technology platform delivers a range of services including visibility to every brand and each individual hotel within your portfolio. This system provides real-time visibility to financial data, simplifies front desk processes, and manages billing and payments.

Market Your Property to the World

Long shot of corporate datacenter.

IT helps fill your rooms. The majority of Hilton Worldwide room nights are sold through our central reservation system. This centralized data source is providing hotel rates and availability to customers, via travel agencies, booking sites, and our own reservations systems—maximizing your potential revenue. Your available room inventory is exposed to thousands of marketing and sales channels, vastly expanding your marketing capabilities.

Maximize Customer Loyalty

White-gloved hand welcoming a guest by opening the door.

We are one of the only hospitality companies to track and share guest profiles, recovery information, and preferences across our entire portfolio. Team members and guests can enter preference information, allowing personal attention to a guest's unique preferences. This drives guest satisfaction and loyalty.

Hilton Worldwide Innovation Collaborative

Casual businessmen shaking hands on a deal.

We help you stay ahead of the competition, even as the industry's technology needs become increasingly complex, through the Hilton Worldwide Innovation Collaborative. This partnership between Hilton Worldwide experts and world-class technology companies enables us to implement innovations that provide a competitive advantage and deliver a superior guest experience.