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- Information Technology
Bringing the Hilton Worldwide experience to life.
At Hilton Worldwide, we see Information Technology as a connection between vision and world-class technology. With our unmatched level of integration, resources, and partnerships, we deliver everything from core reservation and property management systems to high-speed Internet, data security, and in-room entertainment. This ensures that our guests have a better experience and our properties are able to generate increased revenues.
Streamline Hotel Operations
Our properties benefit from IT solutions that help streamline hotel operations. Our unique, totally integrated technology platform delivers a range of services including visibility to every brand and each individual hotel within your portfolio. This system provides real-time visibility to financial data, simplifies front desk processes, and manages billing and payments.
Market Your Property to the World
IT helps fill your rooms. The majority of Hilton Worldwide room nights are sold through our central reservation system. This centralized data source is providing hotel rates and availability to customers, via travel agencies, booking sites, and our own reservations systems—maximizing your potential revenue. Your available room inventory is exposed to thousands of marketing and sales channels, vastly expanding your marketing capabilities.
Maximize Customer Loyalty
We are one of the only hospitality companies to track and share guest profiles, recovery information, and preferences across our entire portfolio. Team members and guests can enter preference information, allowing personal attention to a guest's unique preferences. This drives guest satisfaction and loyalty.
Hilton Worldwide Innovation Collaborative
We help you stay ahead of the competition, even as the industry's technology needs become increasingly complex, through the Hilton Worldwide Innovation Collaborative. This partnership between Hilton Worldwide experts and world-class technology companies enables us to implement innovations that provide a competitive advantage and deliver a superior guest experience.
Hilton Performance Advantage
Information Technology
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Quick Facts
- Hilton Worldwide's property management system provides a single, accurate real-time view of hotel inventory, furthering your competitive advantage.
- Whether you operate one hotel or many, Hilton Information Technology makes it simple to get access to the tools you need, when and where you need them.
- We were the first in the industry to launch a strategic global approach to high-speed Internet access called StayConnected™.
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Hilton HHonors Worldwide
- Waldorf Astoria Collection Discover a group of unique and extraordinary hotels inspired by New York's legend.
- Conrad Hotels & Resorts The contemporary luxury brand of Hilton Hotels.
- Hilton Hotels With more than 500 hotels & resorts on six continents, Hilton remains the most recognized hotel brand.
- DoubleTree Warm. Comfortable. Friendly. We provide true comfort to today's business and leisure travelers.
- Embassy Suites Hotels Relaxed, upscale environment with over 200 all-suite locations in the US, Canada and Latin America.
- Hilton Garden Inn Sleep Deep, Work Smart, Eat Well, Stay Fit and Treat Yourself with every stay.
- Hampton Hotels Trusted for a good night's rest by value conscious and quality minded travelers.
- Homewood Suites by Hilton Whether you're traveling for a few nights or for a few months, you can Make Yourself at Home®.
- Home2 Suites by Hilton New from the Hilton Hotels, an all-suite brand of extended stay hotels.
- Hilton Grand Vacations Enjoy the benefits of your very own vacation villa, without the hassles of second home ownership.
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