Improving ourselves and our service.
We’re able to continually provide memorable experiences because an important part of our business strategy is our culture. A key part of that culture is having the most talented and well-trained team members in the industry. We make sure our team members have the knowledge and skills to do their jobs effectively today, and the chance to develop themselves for tomorrow.
On-the-Job Development
Whether you’re at a hotel or in a support role in our corporate offices, real world experiences is one of the best ways to learn. On-the-job career development is supported in many ways including job skill checklists, simulations, e-learning, and job shadowing.
Work Assignments
We believe a great way to learn and grow comes from taking on a special project or being asked to serve on a project team. Numerous opportunities await team members who want to assist with hotel openings, system upgrades, and brand & corporate projects.
Hilton Worldwide University
Hilton Worldwide University is comprised of five colleges offering over 2,500 learning programs for team members. These programs are delivered in a variety of ways, including e-learning, webinars, eBooks and articles, classroom training, on-the-job experiences, social learning, iPads, and apps. Each college has a Learning Council and an Executive Sponsor. Together, they act as an advisory group across Hilton Worldwide to provide feedback and guidance on each college’s curriculum. Our courses include general programs for all team members and tailored programs for specific areas and needs.
